Cigna utilizes reports to analyze and determine the percentage of members that will have access to a provider within a specified distance. Cigna's access standard is two providers in a 10-mile radius urban/suburban and one provider in a 15-mile radius for rural.
For interpreter services at the time of your appointment, tell the eye care professional's office that you need an interpreter when scheduling your appointment.Ĭigna is committed to providing you access to care on a timely basis. If there's a conflict between this information and your organization's contract with Cigna Vision, the terms of the contract prevail.Īll Cigna Vision Network eye care professionals must provide access to emergency services 24 hours a day, seven days a week and cannot discriminate against the hearing impaired, developmentally challenged and/or physically challenged.Ĭigna Vision contracted eye care professionals allow full and equal access to covered services, including insureds with disabilities as required under the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.Īs a Cigna Vision customer you can access language interpreter services at no cost. Cigna Vision Network eye care professionals will contact Cigna Vision to check your eligibility.
For sign language services, please call five days before your doctor visit.Searching for an eye care professional doesn't guarantee your eligibility or coverage. You must call at least three days before your doctor visit to have an interpreter there with you on the day of your doctor visit. (Los Angeles County 1-80, Sacramento County 1-87, TTY 711) Please have your member ID number when you call. To ask for an interpreter at no cost to you, please call Member Services. You can ask for someone to help you talk with your doctor in your language. Section 504 of the Rehabilitation Act of 1973.The Americans with Disabilities Act of 1990.This is also true if you have a disability, according to the following laws:
You have the right to get full and equal access to health care services covered by your health plan. If you are considering joining Health Net's Medi-Cal dental plan as a new member and have any questions, please contact us at our toll free number, Monday through Friday, 7:30 a.m. Health Net's Medi-Cal Dental Plan Member Services Health Net Dental Plans provide access to one of the largest dental networks in California – giving you more choices for dental care near your home or workplace. The focus is on providing access to quality, affordable dental care through a variety of plan types and coverage levels. Health Net Dental Plans fit the needs of today's busy families. Health Net is concerned about your complete health and is proud to be the only Medi-Cal Plan in Los Angeles and Sacramento counties to offer both medical and dental coverage. Health Net has been providing health care in California for 40 years.
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